Mail Manager Candidates communicate and collaborate at the highest level and become expert in the use of e-mail software to manage scheduling, resources and team communication using Microsoft Outlook.

Module Goals
Mail Manager requires Candidates to:

• demonstrate their skill and competence in using e-mail software to work, communicate and collaborate effectively.
• set various user preferences in the e-mail client, to send and receive e-mails using the different features available.
• make appointments, organise and update calendars, and carry out routine contact management tasks.
• be able to collaborate by sharing calendars with work colleagues to work more effectively.
• have a sound awareness of security issues when using e-mail, and appreciate their own responsibilities in this regard.
• securely backup their work, and check and restore their backups.
• have due regard to pertinent Health and Safety issues with regard to computers.